Please understand that each piece takes time to be made properly ,once you order is place.
Although some items are ready to ship immediately, I sincerely ask that you allow up to 4 to 6 weeks to expect items to ship.
If for any reason a delay is experienced (which usually occurs on items that were purchased during any sale.), expect open communication but a refund will not be granted.
All sales are FINAL.
If by any chance your items arrive damaged caused during shipping, if you receive the wrong item or if item becomes lost during shipping without any tracking info, I will gladly accept an exchange for the EXACT same item ordered or re-send items.